PRIVACY POLICY
Privacy Policy
This Privacy Policy applies to anyone (“User”) who purchases, intends to purchase, or inquires about any product(s) or service(s) offered by Tirthly Travels through any customer interface, including our website and mobile site.
For the purposes of this Privacy Policy, "you" or "your" refers to the User, and "we," "us," or "our" refers to Tirthly Travels. The term “Website” encompasses our website and mobile site.
By accessing or using the Website, you agree to the terms outlined in this Privacy Policy. If you disagree, please refrain from using or accessing our Website.
This Privacy Policy does not extend to any third-party websites, mobile sites, or apps, even if they are linked to our Website. Users should be aware that privacy practices and information handling by Tirthly Travels’ business partners, advertisers, or other linked third parties may differ from this Privacy Policy. We encourage you to review their privacy policies independently.
1. Information We Collect
We collect information to enhance our services, personalize your experience, process transactions, and conduct analytics. The types of information we may collect include:
- Personal Identification Information : Your name, email address, phone number, and postal address when you register, book a trip, or subscribe to our newsletter.
- Travel Information : Details such as travel preferences, destinations, dates, dietary requirements, and other relevant information to tailor your travel experience.
- Payment Information : For transaction processing, we collect payment details such as credit/debit card numbers and billing addresses. These are handled securely by third-party payment processors. Tirthly Travels does not store card or UPI details on its servers.
- Technical and Usage Information : Automatically collected data, including IP address, browser type, operating system, referral URLs, device details, and interaction with our services.
- Additional Requirements for International Bookings : Compliance with laws such as the Liberalized Remittance Scheme (LRS) may require information like PAN or passport details. If you decline to provide such information, we may be unable to process your booking. We will not share this data without your consent unless required by law enforcement, court order, or legal proceedings.
2. How We Use Your Information
- Service Delivery : To manage bookings, provide support, and communicate about travel arrangements.
- Personalization : To offer tailored travel recommendations based on your preferences.
- Marketing : With your consent, to send promotional messages or content of interest.
- Improvement : To analyze user behavior and improve our website and services.
- Legal Compliance : To adhere to applicable laws and regulations.
3. Sharing and Disclosure of Information
We do not sell or rent personal information. However, we may share information with:
- Service Providers : Third-party vendors assisting in payment processing, email delivery, hosting, or customer support.
- Legal Compliance : When required by law or to protect our rights, users, and services.
Note: Our service providers act as independent data controllers, and their privacy practices may differ. Please review their privacy policies when availing their services.
4. Data Security
We implement stringent technical and organizational measures to protect your personal information. However, no security system is entirely foolproof, and we cannot guarantee complete data security during internet transmission.
5. International Transfers
Your information may be transferred to servers or entities located outside your region, where data protection laws may differ.
6. Your Rights
You have the right to access, correct, delete, or limit the use of your personal information. Additionally, you may withdraw consent for processing or object to processing where applicable.
7. Cookies and Tracking Technologies
We use cookies to track user activity and store certain information. You can manage your cookie preferences via your browser settings.
8. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised "Effective Date."
9. Contact Us
For any questions or concerns about our privacy practices, please reach out to us via our website contact form or at info@tirthly.com.